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DELIVERY & SHIPPING TIME
Written by Wolddress Support
We provide free standard shipping for most countries. The price of Express Shipping(DHL/FedEx) is charged by the weight of your items.
* Some countries can't support free shipping (including Portugal, Serbia, North Macedonia, Moldova, Puerto Rico, Bermuda, Jamaica, Guadeloupe, Barbados, Dominican Republic, Peru, French Guiana, Bahrain, India, Fiji, New Caledonia, and Most African countries)
Order Delivery Time = PROCESSING TIME + SHIPPING TIME
✔ Processing time: After receiving your order, we conduct strict quality control and inspection. The processing time varies with the complexity, design and size of a particular product. Larger orders will naturally take longer. We usually process and ship your order within 20 hours on weekdays. However, please note that the processing time can also be affected by the stock status of individual items, weekend holidays, national holidays, etc. If your order includes quite popular items that are experiencing stock availability issues, then the order can take 2-3 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
✔ Shipping time: This refers to the time it takes for items to be shipped from our warehouse center to the destination. We provide free standard shipping service for most countries, the delivery time is 8~14 business days. DHL Express is our fastest shipping, it only takes 3-5 business days to arrive. ( Note: The shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to an invalid address, the customs clearance procedures, or other causes. )
➤ If your order is for special occasions (birthday, wedding, party, etc), please confirm your expected delivery time with us as soon as possible, so as not to miss your important day.
➤ At Wolddress, we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country. ( Note: All DHL Express quotes in the United States include tariffs. If there is a tariff you need to pay to get to your parcel, please contact us first before you pay. )
➤ Express shipping requires a signature upon delivery, and if no one is available at your delivery location, they will leave a note indicating that you have missed the delivery and when to expect the next delivery. We do not have control over the time that the courier attempts delivery. The customer is responsible to contact the courier once they have missed the first attempt ensuring that they are available for the next delivery attempt based on what works best for them. The tracking also indicates where the item is located and the day it will be delivered as well as how the customer could make arrangements with the courier and could give approval to leave the package at the door.
About pre-sale/delayed delivery:
If some items or some of their sizes are out of stock, we will specifically note the estimated delivery time on the product page.
Shipping Assurance for a Worry-Free Experience:
At WOLDDRESS, we are committed to enhancing our customers' shopping experience by offering customized services. Our Shipping Assurance option is designed to give you peace of mind during the shipping process. At the final payment stage, you can choose whether to add this service. If you opt for Shipping Assurance, you will receive financial compensation in the event of non-delivery or lost packages during transit. This service ensures that your purchases are protected and delivered safely, providing you with an added layer of security and confidence. For more detailed information, please click here.
Additional Questions? Please see FAQ or Contact US